Gamayyar ƙungiyoyin masu amfani da Turai sun ba da sanarwar cewa suna gudanar da bincike kan muguwar lahani na Nintendo Switch Joy-Con.
Ƙungiyoyin masu amfani daga Belgium, Faransa, Girka, Italiya, Norway, Portugal, Slovenia, Slovakia da BEUC na Turai; da sanarwar ya zo ta Ƙungiyar Masu Ciniki na Dutch, Consumtenbond (fassarar: Fassarar Google).
Daraktar Consumentenbond Sandra Molenaar ta ce suna rokon masu amfani da su da su kai rahoton matsalolin da suke damun su kamar yadda suke. "Samun alamun cewa Canjin ba zai daɗe ba muddin masu amfani za su yi tsammani. Bugu da ƙari, zaɓuɓɓuka don gyara kayan aikin na'ura suna iyakance, tilasta masu amfani suyi maye gurbin masu tsada. Muna amfani da martanin don sanin matakin da za mu ɗauka."
Sanarwar ta kara da cewa a matsayin wani bangare na Yarjejeniyar Green Deal ta Turai, EU ita ce "Haɓaka manufofin don sa samfuran masu amfani su kasance masu dorewa." Don haka, magance al'amurra tare da dorewa, gyarawa, da magance samfuran da suka gaza da wuri fiye da yadda ake tsammani "high a kan ajanda."
Da yake jawabi NOS (fassarar: Google Translate), mai magana da yawun Consumentenbond ya bayyana "Nintendo ya ci gaba da siyar da kayan aikin kwantar da tarzoma tare da matsaloli iri ɗaya kuma baya ɗaukar kowane mataki don inganta wannan. To mu dai abin da ya shafi mu kuna yin abin da bai dace ba.”
Kakakin ya kuma yi suka game da zabin gyara na'ura mai kwakwalwa "iyakance", kuma kamar haka tilasta wa masu amfani da su siyan maye gurbin.
"Yanzu muna da zaɓuɓɓuka da yawa, gami da tattaunawa da Nintendo da ƙara," Kakakin ya ƙarasa. "Amma kuma muna iya tambayar mai gudanarwa ko zai iya tilasta shi." Rahoton NOS ya bayar da rahoton cewa kungiyar mabukaci ta samu korafe-korafe sama da 2500 kawo yanzu.
Idan kun rasa rahotanninmu na baya, Nintendo Switch's Joy-Cons suna da matsala tare da ɗigon ruwa - wanda shine lokacin da joystick ɗin ya kasance ba a taɓa shi ba, duk da haka shigarwar har yanzu rajista.
Wannan ya haifar da a karar aiki na aji daga Chimicles, Schwartz Kriner, & Donaldson-Smith a watan Yuli 2019. Rahotanni sun nuna cewa har ma Nintendo ya fara. gyaran Joy-Cons kyauta kwanaki kadan bayan karar ta zama abin sani ga jama'a.
Nintendo Switch Lite ya kasance daga baya kara da cewa a kara, kuma an fallasa gazawar hardware da ke haifar da drift. Abin mamaki, wakilin Tencent (mai rarraba Nintendo Switch a kasar Sin) ya gaya wa abokin ciniki cewa drift ya faru ne wasa da aka shigo da shi.
A ƙarshen Disamba, 2019 mun kuma ba da rahoton yadda mujallar mabukaci ta Faransa ta miliyan 60 de consommateurs sun ba Nintendo lambar yabo ta "Golden Cactus". (musamman "Cactus of the Too Fragile Product"), wanda aka bai wa samfura da sabis waɗanda ke haifar da takaici. Kungiyar mabukaci ta Belgium Testankoop ta kuma bukaci Nintendo gyara duk Joy-Cons kyauta, da kuma girmama garantin shekara biyu.
A watan Mayu 2020, wani alƙali na tarayya a Kotun Gundumar Amurka na gundumar Arewacin Illinois ya yanke hukunci a kan Nintendo saboda drift na Joy-Con dole ne ya tafi. sulhu.A farkon Oktoba 2020, wata uwa da ɗanta sun kai ƙarar Nintendo akan drift na Joy-Con, suna neman sama da $5,000,000 USD.
An ruwaito shugaban Nintendo Shuntaro Furukawa ya nemi afuwa "ga duk wani rashin jin daɗi da ya haifar ga abokan cinikinmu" saboda drift, yayin Q&A mai saka jari a watan Yuni 2020. Tun Yuli 2019, Nintendo ke gyara Joy-cons ko da a waje da garantin masu amfani.
A leaked patent don sabon mai sarrafa Joy-Con Hakanan yana haifar da hasashe cewa jita-jita na 4K yana tallafawa "Nintendo Canja Pro” ba zai goyi bayan yanayin abin hannu ba. Wasu kuma sun yi mamakin ko wannan sabuwar Joy-Con ba za ta ƙara samun matsala ba.
Hotuna: Nintendo
