For those willing to put in the time, the Microsoft Rewards system is a lucrative way for Xbox gamers to turn playing games into gift cards and other prizes. Some Xbox Game Pass Quests tasks are as easy as installing and starting a game as is the case with a current Gang Beasts quest, while others, like Slay the Spire's "Slay 21 Enemies" quest, take a bit more time investment. Even the fastest Xbox Game Pass Quests aren't worth the time when the system fails to track them, however.
This week's Xbox Game Pass Quests appear to be having technical issues, as reported by several subscribers trying to claim their Microsoft Rewards points. According to reports, specific general quests that haven't tracked correctly include "Play a Game" and "Log Into the Game Pass Mobile App" quests. Since these are daily quests, users are missing out on valuable rewards despite having completed the challenges.
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In positive news, it seems like Microsoft has already finished its fix for the issues. On Wednesday, Microsoft posted on Twitter that its teams were investigating the issue, asking Xbox Game Pass Quests users to keep updated via the company's support website. That support website now lists the Microsoft Rewards system as "Up and Running" with no ongoing issues. Microsoft, at the very least, believes the problem to have been dealt with.
Xbox Game Pass Quest players have already started seeing the fix in motion, too. Users who completed the broken quests, but never received their rewards, are saying that the rewards are now available to claim in their accounts. There were some concerns from the UK that the fix hadn't rolled out to them yet, but that seems to be solved. There are, however, some users who say they haven't gotten credit even now. Others recommending a full reboot of the Xbox console, though that may or may not help.
It's odd to consider, but a system like Microsoft Rewards going down has the potential to impact hundreds if not thousands of Xbox Game Pass gamers who rely on the service. That is to say, they use Microsoft Rewards to earn enough points to help pay for Game Pass or Xbox Live Gold. Without it, they may not otherwise be able to afford it.
Regardless, it's reassuring that Microsoft took the issue seriously and dealt with the Xbox Game Pass Quests bug quickly. There will hopefully be no Xbox gamers left who didn't get the rewards they deserved soon, and hopefully no more issues with Xbox Game Pass Quests in the future.
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Source: Pure Xbox
